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eInfochips Support Services

eInfochips has a strong dedicated team of experts to help you with your Qualcomm based product development. Our flexible team can undertake complete end to end custom HW / SW development or can also assist you with SoM and Kit related query resolution. All the eInfochips SoM and Kit customers are entitled to free email and phone support for query resolution of up to 4 hours.  For additional support, we have additional support packages as below: 

Technical Support Package

Support Package Description Price

EIC-Support-SLVR

Application Support - 4Hrs

  • Primary focus to support customers with technical queries
  • Services may include:
    • Software and Hardware Query resolution for customer’s product development
  • To be consumed within 3 month
$400
 

EIC-Support-GLD

Customization Support– 10Hrs

  • Primary focus on answering technical queries
  • Designated engineering Single Point of Contact (SPoC)
  • Services may include:
    • Proposal and Solution for Customer requirement
    • Schematic / Layout Reviews
  • To be consumed within 3 months
$700

 

For additional customization and development support, please contact marketing@einfochips.com

 
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